Frequently Asked Questions

Welcome to our FAQ section! By gathering the most commonly asked questions here, we hope to address your concerns and provide the necessary information about our service. Below is a compilation of the questions that you frequently seek answers to. Please feel free to explore them!

We provide an easy and hassle-free way to mine Bitcoin with our services. Our process is simple: choose a machine, sign up for an account and let us handle the installation and maintenance. You can sit back and enjoy passive income, with the ability to withdraw earnings at any time. We provide secure infrastructure and cryptocurrency payment options. Our customer service team is always available to help, and our experts are on standby to solve any problems with your machine.

To begin, you can purchase a miner on our website. Once you've made your purchase, our team will install your miner at our facility within 24 hours. During this time, our technical service will set up and configure the machine for optimal performance.

Once everything is set up, you can start earning! We share the profit with a 85/15 split in favor of our clients. We cover all expenses related to renting premises, staff salaries, electricity, and miner maintenance. The amounts quoted per machine per day are after our commission has been deducted.

We prioritize transparency and provide you with easy access to your mining data. Track your earnings and monitor your machine's performance through our user-friendly dashboard. Stay informed and make data-driven decisions with real-time insights.

As you grow your mining operation, our platform can easily accommodate your needs. Add more machines to increase your income potential and benefit from our flexible, scalable solutions tailored to your requirements.
Yes, the earnings displayed on the site for miners are the net amounts that clients earn after our commission has been deducted.
We accept Bitcoin payments as our primary method. In line with our commitment to decentralization, we exclusively use decentralized payment options for transactions.
If you don't have Bitcoin, you can purchase it through the official Bitcoin.com website or on verified exchanges such as Binance.com, Coinbase.com, or Zondaglobal.com. Once you have acquired Bitcoin, you can use it to purchase a miner.
The mining machine that you purchase from us is expected to last for 24 months. After this time, you will have the option to renew the machine. Please note that the fee for the mining machine is a one-time payment and there are no recurring fees.
Yes, you can purchase and own multiple mining machines as soon as they are available for purchase. There is no limitation on the number of machines that you can own.
You can withdraw the profits earned from your mining machine at any time. We have a minimum withdrawal amount of $10. Simply access your account and submit a withdrawal request. The funds will be transferred to your preferred payment method within 24 hours.
You can withdraw your mining profits to your Bitcoin wallet. We currently offer Bitcoin as the primary payment method for withdrawals.
Yes, but due to fraud and the creation of multi-accounts, it is required to purchase a minimum of one of the machines in our offerings.
Yes, we will send you a purchase confirmation via email, which includes the invoice for the miner. This invoice serves as proof of purchase and outlines the details of your transaction.
Typically, it takes up to 24 hours to install a mining machine at our facility. However, the installation process usually takes only a few hours. The exact duration can vary depending on the number of orders we have at a given time.
Yes, but any cryptocurrency mined through the platform is automatically converted to USDT, a stablecoin pegged to the value of the US dollar. When a user withdraws their earnings from the platform, they receive the payout in Bitcoin.
If the profitability of mining Bitcoin falls below a certain threshold, we switch our mining operations to other cryptocurrencies in order to maintain liquidity and profitability. This allows us to adapt to changing market conditions and continue to generate revenue for our users.
Yes, if you want to pay for a new machine using funds earned by other excavators, bypassing transaction fees, you can contact us through our customer support chat or email address.
The installation process for a miner on our platform begins immediately after our system accepts the transaction. Once the transaction is confirmed, you can expect the installation to begin within moments.
A payment must have at least one confirmation on BlockChain to be accepted by our system.